Terms & Conditions of Use

1. Agreement to Terms

By accessing or using lenovate.org (the "Site") and the services offered by Lenovate Marketing LLC ("Lenovate", "we", "our", or "us"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Site or our services.

2. Services

Lenovate provides Facebook advertising lead generation services to home improvement businesses in the Greater Boston area. Specific deliverables, pricing, and timelines are defined in the individual service agreement executed between Lenovate and each client.

3. Eligibility

Our services are available to home improvement businesses that (a) operate within a 30-mile radius of downtown Boston, Massachusetts, (b) are in good legal standing, and (c) can enter into a binding contract under applicable law.

4. Free Trial & Guarantee

For first-time clients, Lenovate waives its $500 management fee for the first 30 days of engagement. Clients remain responsible for ad spend paid directly to Meta Platforms, Inc.

If Lenovate does not deliver five (5) qualified leads within 30 days of ads going live, the $500 management fee will be refunded in full (or, in the case of a free trial, no management fee will be charged). Ad spend paid to Meta is non-refundable.

5. Definition of a Qualified Lead

A "qualified lead" under these Terms is a homeowner who: (1) is located within the client's designated service area; (2) is requesting a service the client offers; (3) has provided a valid phone number or email address; (4) has confirmed they want an estimate; and (5) has indicated a project timeline within 30 days.

6. Client Responsibilities

• Provide accurate business information and assets needed for campaign setup.
• Respond to qualified leads in a timely manner.
• Maintain a valid Meta Business account and pay ad spend directly to Meta.
• Comply with all applicable federal, state, and local laws.

7. Cancellation & Term

All engagements are month-to-month. Either party may cancel with written notice at least seven (7) days prior to the next billing date. Fees already paid are non-refundable except as expressly described in Section 4.

8. Intellectual Property

All content on the Site — including text, graphics, logos, and software — is the property of Lenovate or its licensors and is protected by U.S. and international copyright laws. You may not reproduce, distribute, or create derivative works from the Site without our prior written permission.

9. Third-Party Platforms

Our services rely on third-party platforms, including Meta (Facebook / Instagram). Lenovate is not responsible for changes to those platforms' policies, fees, or availability that may affect campaign performance.

10. Disclaimer of Warranties

The Site and services are provided "as is" without warranties of any kind, express or implied. Lenovate does not warrant any specific revenue, close rate, or return on ad spend beyond the qualified-lead guarantee described in Section 4.

11. Limitation of Liability

To the maximum extent permitted by law, Lenovate's total liability arising out of or relating to these Terms shall not exceed the total management fees paid by the client to Lenovate in the preceding three (3) months.

12. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles. Any dispute shall be resolved in the state or federal courts located in Suffolk County, Massachusetts.

13. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site or services after changes constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms? Email connect@lenovate.org.