Privacy Policy

1. Introduction

Lenovate Marketing LLC ("Lenovate", "we", "our", or "us") respects your privacy. This Privacy Policy describes how we collect, use, and share information when you visit lenovate.org (the "Site") or engage our services.

2. Information We Collect

Information you provide

• Contact form submissions: name, business name, email, phone number, industry, service area, and any message content.
• Booking / consultation scheduling: name, email, phone, business details, and preferred call times.
• Client onboarding: billing details, Meta Business account access, and business assets needed to run campaigns.

Information collected automatically

• IP address, browser type, device information, referrer URL, pages visited, and time on page.
• Cookies and similar technologies (see Section 6).

3. How We Use Your Information

• To respond to inquiries and schedule consultations.
• To deliver, maintain, and improve our services.
• To send service-related communications (billing, campaign reports, client updates).
• To comply with legal obligations and enforce our Terms.
• To measure Site performance and improve marketing.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers who help us operate (hosting, analytics, email, scheduling, payment).
• Advertising platforms (e.g. Meta) strictly to run campaigns on behalf of clients.
• Legal authorities when required by law or to protect our rights.
• Successors in the event of a merger, acquisition, or sale of assets.

5. Data Retention

We retain personal information for as long as necessary to provide our services and for legitimate business, tax, or legal purposes. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

6. Cookies & Tracking

The Site uses cookies and similar technologies for essential site functionality, analytics, and — with consent where required — advertising measurement. You can control cookies through your browser settings; disabling them may affect Site functionality.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Object to or restrict certain uses of your information.
• Withdraw consent where processing is based on consent.
• File a complaint with a supervisory authority.

Massachusetts residents have rights under 201 CMR 17.00 regarding the safeguarding of personal information. California residents have rights under the CCPA / CPRA. To exercise any right, email connect@lenovate.org.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information, consistent with Massachusetts 201 CMR 17.00. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided information, please contact us and we will delete it.

10. International Users

The Site is operated from the United States. If you access it from outside the U.S., your information may be transferred to and processed in the U.S., which may have data-protection laws different from your jurisdiction.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date above. Continued use of the Site after changes constitutes acceptance of the updated policy.

13. Contact Us

Questions or requests about this Privacy Policy? Email connect@lenovate.org.